Subscription Center

STEP 1
Sign in to your account by clicking the MY ACCOUNT button at the top of this page or click here.

Note, if you do not have an email address associated with your account, you will need to activate your online account. Click ‘Activate’ on the Sign-in window, enter your email address, account number and create a password.

If you need further assistance with this step, please see our How-To Guide on How To Login To Your Online Account.

STEP 2
Once you are signed in to your account, your account will appear on the left side of your screen. If it does not, click the yellow circle icon located in the bottom right corner of your screen.

STEP 3
Scroll down to the Subscriptions section and locate the plan you would like to turn off/on auto-renew.

STEP 4
Click TURN OFF AUTO-RENEW. You will be asked to confirm this choice, and click OK.


TO TURN ON AUTO-RENEW
Click TURN ON AUTO-RENEW.

If you would like to adjust your membership level upon renewal, click renew.

For further information on membership renewals, please see our How-To Guide on HOW TO RENEW YOUR SUBSCRIPTION.

Questions?

Contact us today

If you have any questions regarding your account or subscription, please browse our How-To Guides and FAQ section.
If you cannot find the answer, contact our customer service team directly.

Customer service is available Monday to Friday from 9am to 6pm EST.